Frequently Asked Questions

On this page we have collected frequently asked questions for exhibitors. If you can not find an answer to your question on this page, please check our contact page to find the right person to ask.

  • Fair opening hours

    Tuesday 2025-02-04: 10:00-16:00

    Wednesday 2025-02-05: 10:00-15:00

    Exhibitor building hours

    Monday 2025-02-03: 13:00-18:00

    Tuesday 2025-02-04: 07:00-08:30

    Exhibitor lounge opening hours

    Tuesday 2025-02-04: 10:00-15:00

    Wednesday 2025-02-05: 10:00-15:00

    Exhibitor wardrobe opening hours

    Tuesday 2025-02-04: 07:00-16:15

    Wednesday 2025-02-05: 09:00-16:00

    Front desk opening hours

    Monday 2025-02-03: 13:00-18:00

    Tuesday 2025-02-04: 07:00-16:15

    Wednesday 2025-02-05: 09:00-16:00

  • Initial Application: 2024-09-09 - 2024-10-11

    Late Initial Application: 2024-10-14 - 2024-11-28

    Final Application: 2024-10-14 - 2024-11-28

    Late Final Application 2024-12-02 - 2024-12-31

  • Will we receive confirmation on everything we have ordered?

    Yes! We will send you an email in both December and January listing everything you have ordered.

    Can we make changes in our order after the Final Application has closed?

    If you contact us in time we may be able to add or cancel certain items you have ordered. This is however depending on what it is, and how soon you let us know.

    Why am I not getting registration emails?

    We are currently experiencing some issues with our email service which leads to emails not reaching you or ending up in your spam folder. If you can’t find the email feel free to contact us at info@charm.chalmers.se and we will help you out!

    When will we get invoiced?

    The invoice will be sent out after the fair.

    Sadly we want to cancel our participation at CHARM, is it possible?

    If you have signed the contract and you want to cancel your registration you will have to pay an administrative fee, which is specified in the contract.

  • Clicking "Submit" and seeing no response can be frustrating. Unfortunately it is a bug in the system, the application is submitted, but the system doesn’t update immediately. Logging out and back in usually reveals the confirmation.

  • You will receive an email this Saturday 2024-12-21 which will include your purchases as well as information regarding the fair.

  • What will be served during the banquet ?

    We welcome you with a glass of champagne. Afterwards a three course dinner will be served, a glass of wine will be served alongside the starter and the main course. Avec will be served along with the dessert. Non-alcoholic options will be available.

    Food preferences and allergies

    If you have any food preferences please email linnea.solbakkensjoberg@charm.chalmers.se or declare it in the Final Application. We need to know your food preferences before January 13th.

    How are the beverage vouchers used ?

    The drink tickets will only be valid in the cocktail-bar and not valid in Cafe C. They can easily be handed out to other people and you need to pre purchase these in the Final Application.

    Can we affect the seating arrangement ?

    No, we will do our best to match company representatives with relevant students.

    Can we as a company buy banquet tickets for students ?

    We can’t stop you from doing this, but this is not the intent of the tickets. We strongly advise you not to do this as there is no guarantee that you will be able to talk to these students during the banquet.

    Dresscode ?

    Dark suit

    When is the banquet ?

    The first day of the fair, 4th of February. Starting time is 18:00, and there will be a firework show to start off the night. This will take place on Filips distans pair, approximately 150 meters from where the dinner will take place. So please make sure you are there on time! After the fireworks, there will be time to mingle before dinner starts at 19:30.

    Where is the banquet ?

    Lindholmen Science Park, which is located at Lindholmspiren 5, 417 56 Göteborg. There will be people guiding you from Lindholmen Science Park to where the fireworks will be held.

    When is the last day to make changes/ buy banquet tickets ?

    January 13th is the last date to make changes or buy additional tickets.

  • Where can I find detailed logistical information about the fair?

    You have received an email titled “CHARM Logistics 2025”, which contains all of the logistical details to help you prepare for the fair.

    Can we change our choice of delivery?

    No, this is no longer possible.

    What is the delivery address? 

    Your delivery address depends on which building your booth is located in. You can see your delivery address in the email “CHARM Logistics 2025”.

    When is the goods reception open for delivery before the fair?

    Please refer to the email “CHARM Logistics 2025” for the goods reception’s opening hours. Any deliveries made outside of the goods reception’s opening hours can not be guaranteed handling.

    Is there somebody who can help us during the booth setup or deconstruction?

    If you have any questions or need help during the booth setup or deconstruction, your assigned Fair Coordinator and Corporate Hosts will be there to assist. 

    We are bringing our goods by ourselves. When can we come to set up our booth?

    You can set up your booth either on the day before the fair or on the first day of the fair.

    Monday, February 3: If you wish to arrive the day before the fair, you are welcome to do so between 13:00 and 18:00. We will make sure that your pre-ordered booth additions, such as plants or chairs, are in your booth space at 13:00.

    Tuesday, February 4: For same-day setup, we strongly recommend arriving as early as possible to allow plenty of time to prepare. The area will be open between 07:00 and 08:30, after which a final check will take place.

    We are sending our fair materials with a transportation company. How do we proceed?

    Please refer to the email “CHARM Logistics 2025” for more instructions regarding the shipment of your materials with a transportation company.

    Our fair materials will be sent from Uniaden. Is there anything we need to do?

    Uniaden takes care of sending your fair materials to CHARM in time. We handle all the contact with them, so there is nothing you need to worry about. If you have any questions about this choice of delivery, please contact the Logistics Manager at Uniaden.

    Our fair materials will be sent from LARV. Is there anything we need to do?

    LARV takes care of sending your fair materials to CHARM in time. We handle all the contact with them, so there is nothing you need to worry about. If you have any questions about this choice of delivery, please contact the Logistics Manager at LARV.

    Is there anywhere we can store our pallets or boxes during the fair?

    If you have any packaging materials, such as boxes or pallets, that need storage during the fair, please notify the reception during the booth setup. The logistics team will assist you in labeling your items and transporting them to the storage area.

    Shortly before the fair closes on the second day, the logistics team will return your packaging to your booth.

    How long do we have for packing up after the fair?

    The fair closes at 15:00 on Wednesday, February 7 and you will have time until 17:00 to pack up your fair materials. We appreciate them being packed as quickly as possible, since the deconstruction of the fair will take place directly after closing.

    A transportation company will be picking up our fair materials. What do we need to do?

    When the fair closes at 15:00 on Wednesday, February 7, please pack up your fair materials and make sure that all necessary transport documents, such as return slips, are attached to all parcels. Once everything is ready, please leave your materials in your assigned booth space. The logistics team will collect and store them until the goods reception opens for pickup.

    When is the goods reception open for pickup?

    Please refer to the email “CHARM Logistics 2025” for the goods reception’s opening hours. Any pickups made outside of the goods reception’s opening hours can not be guaranteed handling.

    Important note: The goods reception is closed on Wednesday, February 5. This means that your goods cannot be picked up by a transportation company directly after the fair closes!

    What happens if our fair materials do not get picked up in time?

    CHARM is not responsible for goods that are not picked up within the assigned time. A fee of 1 000 SEK per day will be charged for every missed day of pickup.

    Our goods are being sent directly to LARM. How will this work?

    When the fair closes at 15:00 on Wednesday, February 7, please pack up your fair materials. Once everything is ready, please leave the materials in your assigned booth space. We will then take care of transporting your fair materials to LARM, you don't need to worry about a thing. 

    If you have chosen this transportation option, you will get an email from Logistics Manager Sofia Abrahamsson closer to the fair. In the email, you will need to confirm the number or parcels being shipped, their size and weight, and whether they are stackable or not. 

    How much does shipping to LARM cost?

    The shipping cost to LARM is difficult to determine in advance, as it depends on how many companies choose this option. Additionally, an administrative fee will be applied.

  • How does the check-in process for exhibitors work ?

    When exhibitors arrive at the fair, the first thing they need to do is to check in. This is done at the reception in the same building as the location of their booth. When checking in, exhibitors will receive important information about the fair, the amenities as well as the specific location of their booth area.

    When is the opening breakfast served ?

    The opening breakfast is served between 07:30-09:30 on both days of the fair and it's open for all exhibitors.

    When is lunch served ?

    Lunch will be served at three separate times 11:00, 12:00 and 13:00. This will be specified on your lunch tickets you receive when checking in. Entry will only be permitted to lunch from the time specified on the ticket, and one hour from the start time (11:00-12:00, 12:00-13:00, 13:00-14:00). The lunch will be served on trays, which means that you will not be served at the table but need to collect your own lunch upon entry. Take-away will be available.

    Can I make changes to the order of lunch tickets ?

    Changes regarding your lunch tickets and food preferences are done to our Service Manager Natanael Merhay at natanael.merhay@charm.chalmers.se

    Deadline to make changes regarding these is on 7th of January.

    When is the lounge open?

    The opening hours are as follows:

    • February 4th: 10:00 - 15:00

    • February 5th: 10:00 -15:00

    The lounge is a space where you can take a break from the lively atmosphere and hectic crowds. It serves as a peaceful retreat within the fair, providing an opportunity to unwind, complete tasks, connect with fellow exhibitors, and enjoy some fika.

    How do I find the lounge?

    How you find the lounges will be described in the welcome letter you receive when you check in, and there will also be signs in the building to help you locate the lounge.

    Drop-in room

    Drop-in meeting room/workspace area on Floor 4 in SB are now accessible for meetings, discussions, or personal time without prior booking.

    Will name tags for company representatives be provided by CHARM ?

    No, name tags will not be provided.

  • Why have we been given this booth location ?

    There are a lot of fair areas at CHARM that vary in size and roof heights, spread over different buildings and floors. When making the booth placement we consider practical things such the need for electricity, the requested height of the booth and any special requests and requirements from the Final Application.

    We also try to make sure that each fair area has a broad range of different companies. CHARM does not have any special focus areas with companies from just one industry. This is because many exhibitors look for students from many different programs and we want the students to visit as much of the fair as possible.

    Can we change our booth location ?

    Requests for where you want your booth to be located can be in the Final Application and when making the booth placement we try to fulfil these requests as best as we can.

    Please note that CHARM does not have a “main building” or “main fair area”. All areas are marketed equally to the students and we try to make sure that we have a lot of visiting students at all areas of the fair.

  • How can you reach our students but still safeguard the environment?

    We work actively to reduce the environmental impact of the fair and hope that you wish to contribute. These recommendations can also help you understand which items that students will actively use to add greater value for your company.

    Disposable plastics

    Reducing the usage of disposable plastics. We ask you to avoid handout materials in plastic to the greatest possible extent. We wish for you to:

    • Avoid handing out plastic bottles in favour of glass bottles or thermoses.

    • Avoid handing out candy and other products wrapped in plastic.

    • Try to keep your coupons and catalogues in digital format.

    Quality of the products

    Unfortunately there are several items that are handed out that are not used and a big reason is the quality of the product. Items of better quality are used by the students but items of plastic or lesser quality can be wastefully thrown away. It is often better to hand out fewer but better products.

    Rethink the concept

    Instead of handing out merch to all students, you can hold a competition where you can win bigger prizes. This creates interest while still minimizing the amount of items that are not used

    Choose products that are used

    It can be hard to know what products are actively used by students if given to them. That is why we have created a list of items that are often used or not used by students.

    Examples of items that are often appreciated and well-used if they are of good quality:

    • Lunchbox (of glass or metal)

    • Thermos

    • Water bottle (of glass or metal)

    • Study materials (whiteboard pen, pen, notepad, pencil case, post-it notes etc)

    • First aid kit

    • Umbrella

    • Spork

    • Food (like candy, pantry items etc.)

    • Drinks (like energy drinks, coffee, tea, soft drinks etc.)

    • Computer case (of good quality and discrete logo)

    • Technology (of good quality)

    • Power bank, Charger, Mouse pad etc.

    • Fabric tote bag (good quality)

    • Household items (dish cloth, dish brush etc.)

    • Hygiene products of travel size

    • Games (Deck of cards, minigames, ping pong balls etc.)

    • Etc.

    Examples of items that are often not used

    • Flyers, paper merch

    • Bottle opener

    • Stickers

    • Key chain

    • Etc.

    If you are not sure about what merch to choose, you are welcome to contact us and discuss it further. Together we can create an environmentally friendly career fair.

  • Can I use public transportation to get to the fair?

    For those who use public transport, we refer to Västtrafik. The tram/bus stop closest to the fair is named Chalmers. Download the app Västtrafik To Go for recommended travel routes and ticket purchases.

    There is good communication between the fair and the Central Station as well as Landvetter Airport. There is an airport bus that will take you directly to and from the airport and stops at Korsvägen. Korsvägen is just one tram stop from the fair.

  • Where is there parking near the fair?

    There will be a shortage of parking lots near Chalmers and we therefore recommend that you do not take your car to the fair. If you do, there are regular parking lots at the Chalmers area and adjacent to Chalmers. These listed parking areas may cost between 5 and 15 SEK/hr. The ones we recommend are:

    Gibraltarvallen - Located in the Chalmers area and accessed via Gibraltargatan. From here, go across the Chalmers area to get to the fair, see map.

    Mossen - From Gibraltargatan, turn down on Engdahlsgatan and turn right at Johanneberg Science Park-in on Sven Hultins gata. From here, you go back on Sven Hultins gata and will come to the fair, see map.

    Fysiken - Located on Gibraltargatan 39, next to the gym Fysiken. From here you can either go through a jogging track or via Gibraltargatan to the fairgrounds. From Pilbågsgatan you can also take bus 19 to Chalmers tvärgata.

    Vasa area - Located in the Chalmers area, just off Kapellplatsen. Walk Aschebergsgatan up and take a left just after the bus stop. From here you can either go through Aschebergsgatan to the fairgrounds, or take public transportation up to the bus stop Chalmers.

    Hvitfeldtska Gymnasium - Located on Rektorsgatan 2 which is accessed from the intersection Läraregatan / Gibraltargatan. From here you can either go through Aschebergsgatan to the fairgrounds, or take public transportation up to the bus stop Chalmers.

    Landalagatan - Accessed via Amund Grefwegatan at Landala square. This parking is marked on the attached parking map. From here, go straight up to the fairgrounds.

    Medicinaregatan - Accessed from Guldhedsgatan. If you come from Chalmers, you drive past Wavrinskys Plats and then down to the bus stop Medicinaregatan, which takes you right into the parking lot. From here you can either take Guldhedsgatan back to Chalmers or take public transportation from Medicinaregatan.

  • What is preCHARM?

    It is a pre-event to the CHARM-fair where the students at Chalmers can attend separate corporate events and be introduced to particular companies before the fair. It also makes sure the CHARM-spirit gets started at Chalmers.

    Which events are held at preCHARM?

    Showcase event, lunch lectures, meet and greet, case evenings etc. Would you like to know more or discuss other possible events, please contact us at info@chalmersteknologbolag.se

    What is the price for participation at preCHARM?

    The price varies depending on the kind of event. To get an estimated price for your event contact Chalmers Studentkår Promotion directly at info@chalmersteknologbolag.se

    When is preCHARM?

    preCHARM is held in direct connection to the CHARM fair, starting the week before the fair. This year it will be 27 January - 3 February 2025

    Who is responsible for preCHARM 2025?

    preCHARM is run by Chalmers Studentkår Promotion, a student run company. They are experts on corporate events. Contact info@chalmersteknologbolag.se