Frequently Asked Questions

Fair opening hours

Tuesday 2024-02-06: 10:00-16:00

Wednesday 2024-02-07: 10:00-15:00

Exhibitor Building Hours

Monday 2024-02-05: 13:00-18:00

Tuesday 2024-02-06: 07:00-08:30

Exhibitor lounge opening hours

Tuesday 2024-02-06: 10:00-15:00

Wednesday 2024-02-07: 09:00-15:00

Exhibitor wardrobe opening hours

Tuesday 2024-02-06: 07:00-16:15

Wednesday 2024-02-07: 09:00-16:00

Front desk opening hours

Monday 2024-02-05: 13:00-18:00

Tuesday 2024-02-06: 07:00-16:15

Wednesday 2024-02-07: 09:00-16:00

Initial Application 4 September - 30 September

Late Initial Application 2 October - 10 November

Final Application 16 October - 24 November

Late Final Application 27 November - 1 December

preCHARM 29 January - 5 February

CHARMfair 6-7 February

Will we receive confirmation on everything we have ordered?

Yes! We will send you an email in both December and January listing everything you have ordered.

Can we make changes in our order after the Final Application has closed?

If you contact us in time we may be able to add or cancel certain items you have ordered. This is however depending on what it is, and how soon you let us know.

Why am I not getting registration emails?

We are currently experiencing some issues with our email service which leads to emails not reaching you or ending up in your spam folder. If you can’t find the email feel free to contact us at info@charm.chalmers.se and we will help you out!

When will we get invoiced?

The invoice will be sent out after the fair.

Sadly we want to cancel our participation at CHARM, is it possible?

If you have signed the contract and you want to cancel your registration you will have to pay an administrative fee, which is specified in the contract.

Why were the fields for uploading factory and product image removed from the Final Application ?

Many have experienced issues with uploading the factory and product images through the Final Application. This had affected and delayed the process of filling the application. Hence these fields were removed.

How do we send them now ?

Please send these images to catalogue@charm.chalmers.se. When sending the email please use the name of the company as the title.

We have already submitted the Final Application. Do we have to send these images again ?

If you have already submitted these images, you do not need to do it again.

What will be served during the banquet ?

We welcome you with a glass of champagne. Afterwards a three course dinner will be served, a glass of wine will be served alongside the starter and the main course. Avec will be served along with the dessert. Non-alcoholic options will be available.

Food preferences and allergies

If you have any food preferences please email alice.andreasson@charm.chalmers.se or declare it in the Final Application. We need to know your food preferences before January 12th.

How are the beverage vouchers used ?

The drink tickets will only be valid in the cocktail-bar and not valid in Cafe C. They can easily be handed out to other people and you need to pre purchase these in the Final Application.

Can we affect the seating arrangement ?

No, we will do our best to match company representatives with relevant students.

Can we as a company buy banquet tickets for students ?

We can’t stop you from doing this, but this is not the intent of the tickets. We strongly advise you not to do this as there is no guarantee that you will be able to talk to these students during the banquet.

Dresscode ?

Dark suit

When is the banquet ?

The first day of the fair, 6 February. Starting time is 18:00, and there will be a firework show to start off the night. This will take place on Filips distans pair, approximately 150 meters from where the dinner will take place. So please make sure you are there on time! After the fireworks, there will be time to mingle before dinner starts at 19:30.

Where is the banquet ?

Lindholmen Science Park, which is located at Lindholmspiren 5, 417 56 Göteborg. There will be people guiding you from Lindholmen Science Park to where the fireworks will be held.

When is the last day to make changes/ buy banquet tickets ?

January 12th is the last date to make changes or buy additional tickets.

Who do I contact regarding goods delivery and logistics?

Sofia Abrahamsson

Logistics Manager

sofia.abrahamsson@charm.chalmers.se

What is the delivery address?

Your delivery address depends on which building your booth is located in. You have received your delivery address in the email “CHARM Logistics 2024”.

Can I change my choice of delivery?

No, this is no longer possible.

What is Express Delivery?

The times for delivery and pick-up are limited to the opening hours for the goods reception, which means that it can be difficult for independent shipping companies to adhere to the requirements. Express delivery is a shipping company that CHARM cooperates with to make the handling of goods easier.

Where can you stop to offload/onload your fair materials?

You are welcome to offload your goods without blocking roads, emergency exits or loading docks.

We are bringing our goods by ourselves. When can we come to set up our booth?

You will be given the possibility to prepare your booth either on the day before the fair or on the first day of the fair.

Monday, February 5 : If you wish to arrive the day before the fair, you are welcome to do so between 13:00 and 18:00. We will make sure that your pre-ordered booth additions (plants, chairs etc) as well as your fair materials (if you have sent them beforehand) are in your assigned booth space at 13:00.

Tuesday, February 6 : For same-day set-up we strongly recommend that you arrive as early as possible to ensure plenty of time to prepare. The area will be open between 07:00 and 08:30, and will then be cleared for a final check.

We are sending our fair materials with Express Delivery Sweden. How do we proceed?

Please refer to the email “CHARM Logistics 2024” for more instructions regarding the shipment of your booth materials with EDS.

Shipping costs for delivery with EDS vary depending on parcel size and shipping distance, and the price will be determined by EDS when you book the delivery with them. The shipping costs will be invoiced by EDS.

We are sending our fair materials with a company other than Express Delivery. How do we proceed?

Please refer to the email “CHARM Logistics 2024” for more instructions regarding the shipment of your booth materials with a transportation company.

When is the goods reception open?

For goods shipped with a transportation company, the goods reception is only open from Tuesday, January 30 to Friday, February 2. The opening hours are between 08:00-12:00 and 13:00-17:00. Any deliveries made outside of the goods reception’s opening hours can not be guaranteed handling.

It is very important that the driver knows about the opening hours and contact person to the storage, as well as your company’s name! You will find the names of the people responsible for the storage where your materials will be stored in the email “CHARM Logistics 2024”.

Our fair materials will be sent from Uniaden. Is there anything we need to do?

Uniaden takes care of sending your fair materials to CHARM in time. We handle all the contact with them, so there is nothing you need to worry about. If you still have some questions, please contact Uniden’s Logistics Manager Alice Lidström at logistik@uniaden.com.

Our fair materials will be sent from LARV. Is there anything we need to do?

LARV takes care of sending your fair materials to CHARM in time. We handle all the contact with them, so there is nothing you need to worry about. If you still have some questions, please contact LARV’s Logistics Manager Pontus Henriksson at logistik@larv.org or 072-007 72 78.

How long do we have for packing up after the fair?

The fair closes at 15:00 on Wednesday, 7th of February. You will have time until 17:00 to pack up your fair materials., but we appreciate them being packed as quickly as possible since the deconstruction of the fair will take place directly after closing.

Which time should we book the pick-up of our fair materials?

The delivery company of your choice will be able to pick-up your fair materials on the day after the fair, February 8, between 09:00-12:00 and 13:00-17:00. A transport company will not be able to pick up your materials on the same day as the fair - it is only possible on the day after the fair.

What happens if our fair materials do not get picked up in the set time?

CHARM is not responsible for goods that are not picked up within the assigned time and with every missed day of pick-up, CHARM will be charging a fee.

A shipping company other than Express Delivery will be picking up our fair materials. What do we need to do?

The fair area will stay open after 15:00 for you to get your fair materials ready for shipping. This includes attaching return steps on each of your parcels! We really appreciate them being packed as quickly as possible since the deconstruction of the fair will take place directly after closing. You will then leave your goods in your assigned booth where the Logistics team will take care of them until your shipping company picks them up the next day. Make sure all necessary transport documents are present when the goods are left for handling to CHARM.

Our materials are being picked up by Express Delivery. What do we need to do?

After you have picked up your fair materials, you just leave them behind in your assigned booth space. We will take care of your fair materials and handle the return with Express Delivery, including return slips.

You have to book transportation beforehand, as you have been informed about in the email ”CHARM Logistics 2024”. You should fill in the attached template and send it to operations@edslogistics.se on 23 January at the latest.

Is there somebody who can help us during set-up and packing up?

If you have any questions or need help during set-up, your assigned Corporate Host will be there to assist. Within our possibilities, Logistics Hosts will be able to help as well.

Our goods are being sent directly to LARM. How will this work?

After you have packed up your fair materials, you just leave them behind in your assigned booth space. We will then take care of transporting your fair materials to LARM, you don't need to worry about a thing. We will handle the transportation in cooperation with Express Delivery Sweden.

If you choose this transportation option, you will get an email from Logistics Manager Sofia Abrahamsson closer to the fair where you have to confirm the number of parcels that will be shipped, their size and weight, and also if they are stackable or not. This is so that the information can be forwarded to Express Delivery Sweden.

How much does shipping to LARM cost?

The shipping costs to LARM are difficult to determine beforehand, as it depends on how many companies choose this option.

How does the check-in process for exhibitors work ?

When exhibitors arrive at the fair, the first thing they need to do is to check in. This is done at the reception in the same building as the location of their booth. When checking in, exhibitors will receive important information about the fair, the amenities as well as the specific location of their booth area.

When is the opening breakfast served ?

The opening breakfast is served between 07:30-09:30 on the first day of the fair and it's open for all exhibitors.

When is lunch served ?

Lunch will be served at three separate times 11:00, 12:00 and 13:00. This will be specified on your lunch tickets you receive when checking in. Entry will only be permitted to lunch from the time specified on the ticket, and one hour from the start time (11:00-12:00, 12:00-13:00, 13:00-14:00). The lunch will be served on trays, which means that you will not be served at the table but need to collect your own lunch upon entry. Take-away will be available.

Can I make changes to the order of launch tickets ?

Changes regarding your lunch tickets and food preferences are done to our Service Manager Olivia Greisz at olivia.greisz@charm.chalmers.se

Deadline to make changes regarding these is on 7th of January.

When is the lounge open?

The opening hours are as follows:

• February 6th: 10:00 - 15:00

• February 7th: 09:00 -15:00

The lounge is a space where you can take a break from the lively atmosphere and hectic crowds. It serves as a peaceful retreat within the fair, providing an opportunity to unwind, complete tasks, connect with fellow exhibitors, and enjoy some fika.

How do I find the lounge?

How you find the lounges will be described in the welcome letter you receive when you check in, and there will also be signs in the building to help you locate the lounge.

Drop-in room

Drop-in meeting room/workspace area on Floor 4 in SB are now accessible for meetings, discussions, or personal time without prior booking.

Will name tags for company representatives be provided by CHARM ?

No, name tags will not be provided.

Why have we been given this booth location ?

There are a lot of fair areas at CHARM that vary in size and roof heights, spread over different buildings and floors. When making the booth placement we consider practical things such the need for electricity, the requested height of the booth and any special requests and requirements from the Final Application.

We also try to make sure that each fair area has a broad range of different companies. CHARM does not have any special focus areas with companies from just one industry. This is because many exhibitors look for students from many different programs and we want the students to visit as much of the fair as possible.

Can we change our booth location ?

Requests for where you want your booth to be located can be in the Final Application (which has closed now) and when making the booth placement we try to fulfil these requests as best as we can. At this point, we can only make minor changes to booth placements and only for very specific reasons.

Please note that CHARM does not have a “main building” or “main fair area”. All areas are marketed equally to the students and we try to make sure that we have a lot of visiting students at all areas of the fair.

How can you reach our students but still safeguard the environment?

We work actively to reduce the environmental impact of the fair and hope that you wish to contribute. These recommendations can also help you understand which items that students will actively use to add greater value for your company.

Disposable plastics

Reducing the usage of disposable plastics. We ask you to avoid handout materials in plastic to the greatest possible extent. We wish for you to:

• Avoid handing out plastic bottles in favour of glass bottles or thermoses.

• Avoid handing out candy and other products wrapped in plastic.

• Try to keep your coupons and catalogues in digital format.

Quality of the products

Unfortunately there are several items that are handed out that are not used and a big reason is the quality of the product. Items of better quality are used by the students but items of plastic or lesser quality can be wastefully thrown away. It is often better to hand out fewer but better products.

Rethink the concept

Instead of handing out merch to all students, you can hold a competition where you can win bigger prizes. This creates interest while still minimizing the amount of items that are not used

Choose products that are used

It can be hard to know what products are actively used by students if given to them. That is why we have created a list of items that are often used or not used by students.

Examples of items that are often appreciated and well-used if they are of good quality:

• Lunchbox (of glass or metal)

• Thermos

• Water bottle (of glass or metal)

• Study materials (whiteboard pen, pen, notepad, pencil case, post-it notes etc)

• First aid kit

• Umbrella

• Spork

• Food (like candy, pantry items etc.)

• Drinks (like energy drinks, coffee, tea, soft drinks etc.)

• Computer case (of good quality and discrete logo)

• Technology (of good quality)

• Power bank, Charger, Mouse pad etc.

• Fabric tote bag (good quality)

• Household items (dish cloth, dish brush etc.)

• Hygiene products of travel size

• Games (Deck of cards, minigames, ping pong balls etc.)

• Etc.

Examples of items that are often not used

• Flyers, paper merch

• Bottle opener

• Stickers

• Key chain

• Etc.

If you are not sure about what merch to choose, you are welcome to contact us and discuss it further. Together we can create an environmentally friendly career fair.

Can I use public transportation to get to the fair?

For those who use public transport, we refer to Västtrafik. The tram/bus stop closest to the fair is named Chalmers. Download the app Västtrafik To Go for recommended travel routes and ticket purchases.

There is good communication between the fair and the Central Station as well as Landvetter Airport. There is an airport bus that will take you directly to and from the airport and stops at Korsvägen. Korsvägen is just one tram stop from the fair.

Where is there parking near the fair?

There will be a shortage of parking lots near Chalmers and we therefore recommend that you do not take your car to the fair. If you do, there are regular parking lots at the Chalmers area and adjacent to Chalmers. These listed parking areas may cost between 5 and 15 SEK/hr. The ones we recommend are:

Gibraltarvallen - Located in the Chalmers area and accessed via Gibraltargatan. From here, go across the Chalmers area to get to the fair, see map.

Mossen - From Gibraltargatan, turn down on Engdahlsgatan and turn right at Johanneberg Science Park-in on Sven Hultins gata. From here, you go back on Sven Hultins gata and will come to the fair, see map.

Fysiken - Located on Gibraltargatan 39, next to the gym Fysiken. From here you can either go through a jogging track or via Gibraltargatan to the fairgrounds. From Pilbågsgatan you can also take bus 19 to Chalmers tvärgata.

Vasa area - Located in the Chalmers area, just off Kapellplatsen. Walk Aschebergsgatan up and take a left just after the bus stop. From here you can either go through Aschebergsgatan to the fairgrounds, or take public transportation up to the bus stop Chalmers.

Hvitfeldtska Gymnasium - Located on Rektorsgatan 2 which is accessed from the intersection Läraregatan / Gibraltargatan. From here you can either go through Aschebergsgatan to the fairgrounds, or take public transportation up to the bus stop Chalmers.

Landalagatan - Accessed via Amund Grefwegatan at Landala square. This parking is marked on the attached parking map. From here, go straight up to the fairgrounds.

Medicinaregatan - Accessed from Guldhedsgatan. If you come from Chalmers, you drive past Wavrinskys Plats and then down to the bus stop Medicinaregatan, which takes you right into the parking lot. From here you can either take Guldhedsgatan back to Chalmers or take public transportation from Medicinaregatan.

What is a Corporate Host?

This will be your contact person for any questions you may have leading up to and during the fair. They will also be on site during the fair to help out.

When will we receive our Corporate Host?

We will send out contact information for your host in December, together with your order summary.

What is preCHARM?

It is a pre-event to the CHARM-fair where the students at Chalmers can attend separate corporate events and be introduced to particular companies before the fair. It also makes sure the CHARM-spirit gets started at Chalmers.

Which events are held at preCHARM?

Showcase event, lunch lectures, meet and greet, case evenings etc. Would you like to know more or discuss other possible events, please contact us at info@chspromotion.com

What is the price for participation at preCHARM?

The price varies depending on the kind of event. To get an estimated price for your event contact Chalmers Studentkår Promotion directly at info@chspromotion.com

When is preCHARM?

preCHARM is held in direct connection to the CHARM fair, starting the week before the fair, see Dates & Times for exact dates.

Who is responsible for preCHARM 2024?

preCHARM is run by Chalmers Studentkår Promotion, a student run company. They are experts on corporate events. Contact info@chspromotion.com